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Guide Moving and Improving: all you need to know about the office relocation

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4. When the Council relocates, how will I access services?

Most of the council’s customers access our services by telephone or online.  84% of our customers have regular access to the internet for personal use. For this reason, we are continuing to work hard to develop more and more services which are available online. 

Our new ways of working mean that more of our officers work on a mobile basis meaning that they can meet customers across the district.

The council will continue to use surgeries to provide key services across the district and this is likely to include Sidmouth on a regular basis depending on demand.

Following customer feedback, we have considered service delivery from Honiton and Exmouth.