Guide Working at East Devon District Council

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1. About us

Our ambition is to be an outstanding and well-run council which provides great services and opportunities for East Devon – now and for future generations.

Our priorities that will help us to do this are:

  • Outstanding place and environment
  • Outstanding homes and communities
  • Outstanding level of economic growth, productivity and prosperity
  • Outstanding council and council services

For more information on the council's priorities see our council plan 2020-2024.

Our ambition

At East Devon District Council our ambition is to be an outstanding and well-run council. As a Platinum Investor in People, making this an outstanding place to work is also at the very top of our agenda.

Our relocation to Blackdown House in Honiton, investment in new mobile technologies and a flexible approach means that staff can achieve a great work life balance as well as meeting the needs and expectations of our customers.

As an innovative and forward thinking Council we offer a range of exciting career opportunities across a diverse range of services.

Better still, you’ll be working in one of the most beautiful parts of the UK, with award-winning beaches and stunning scenery – which includes two Areas of Natural Beauty (AONB).

In addition to great learning and development opportunities, you’ll also enjoy a wide range of employee benefits and be surrounded by dynamic and committed teams all striving to provide the very best for the people of the East Devon District.

Our People

In our last Staff Engagement Survey, 93% of respondents said they would recommend EDDC as a place to work.

People are our most valuable asset.  We know that through great teamwork, our staff ensure excellent services are delivered to our community. For this reason, we are committed to recruiting the best and continuing to invest in learning and development.

This commitment has led to us being awarded the Investors in People Platinum standard in 2020.

As a people-centric organisation, we recognise the needs of individuals and create opportunities for part time working, job sharing and flexible working.  We also operate a flexi-time scheme for most posts.

Our principles and values

Our guiding principles and values underpin everything we do. They set out how we will go about our day to day work.

We will:

  • promote equal access and inclusivity for everyone in East Devon
  • regularly consult and engage with our communities on key issues and service changes – particularly when we run regeneration projects and activities that involve our tenants
  • support initiatives which specifically promote the health and well-being of our residents providing help and advice at the earliest opportunity
  • deliver quality, accessible services – a great service, first time and every time
  • be open, clear and transparent
  • treat others and their opinions with respect at all times
  • work towards reducing our carbon footprint and enhancing our environment
  • operate as one council team

Promoting diversity

East Devon District Council is an employer which places an emphasis on creating a diverse, inclusive and respectful company culture.

This has created an environment which allows our staff – regardless of age, race, ethnicity, gender, sexual orientation or disability - can reach their full potential.

If you have a disability or long term health issue and would like help with applying for a job, you could contact Pluss, an organisation which helps people with a disability find and keep work.

Mindful Employer

East Devon District Council is an open, safe an understanding environment. As a result, we have received a Mindful Employer status and we making it easier to talk about mental health in the workplace.

The council has signed the charter for Employers who are positive about Mental Health.

As an employer we recognise that in the UK, people experiencing mental ill health continue to report stigma and discrimination. We are committed to creating a supportive and open culture where colleagues can talk about mental health.

We are also committed to ensuring that our employees feel safe in disclosing any mental health conditions and confident that they will be properly supported and offered reasonable adjustments when required.

As an employer, we have made an ongoing commitment to:

  • Provide non-judgemental and proactive support to individual staff who experience mental ill health
  • Not make assumptions that a person with a mental health condition will be more vulnerable to workplace stress or take more time off than any other employee or job applicant
  • Show a positive and enabling attitude to all employees and job applicants with a mental health condition. This will include positive statements in local recruitment literature.
  • Ensure all line managers have access to information and training about managing mental health in the workplace.
  • Ensure that all staff involved in recruitment and selection are briefed on mental health conditions and The Equality Act 2010 and given appropriate interview skills.
  • Make it clear that in any recruitment or occupational health check that people who have experienced mental ill health will not be discriminated against and that disclosure of a mental health problem will enable both employee and employer to assess and provide the right level of support or adjustment.

Our corporate priorities

The council is committed to delivering outstanding services across our district and we have set out how we will do this in our Council Plan.

Outstanding place and environment

  • Aiming to achieve carbon neutrality by 2040
  • taking care of and enhancing our built and natural environment in our towns and villages, now and for future generations

Outstanding homes and communities

  • Enhancing the quality of life for our residents by ensuring good, quality homes in good neighbourhoods

  • Developing happy and healthy communities

Outstanding economic growth, productivity and prosperity 

  • Developing East Devon as a strong and competitive economy and a significant regional economic force

  • Ensuring that the benefits of productivity and prosperity are shared with our communities

Outstanding council and council services 

  • Operating as an organisation with the highest standards of organisational development, governance, statutory compliance and financial management

  • Focusing on the increased ability to be self-financing to support those services that matter the most to residents

How the council is organised


The council has 60 members and employs approximately 500 permanent and fixed-term employees.

East Devon administers the services of a non-metropolitan district council including car parking, cleansing, environmental health, grounds maintenance, housing, planning and revenue collection.

Senior Management Team

The Senior Management Team is known as ‘SMT’. This comprises of:

  • Chief Executive
  • Deputy Chief Executive – Development, Regeneration and Partnership (this includes Planning, Building Control, Property and Estates, Economy and Regeneration, and Exeter and East Devon Growth Point team)
  • Strategic Lead – Housing, Health and Environment (this includes Environmental Health, Countryside and Street Scene)
  • Strategic Lead – Finance, (this includes Customer Services Centre, Revenues and Benefits, Procurement, Land Charges and the Section 151 officer)
  • Strategic Lead – Organisational Development, Equalities and Transformation (this includes Human Resources, Learning and Development, Payroll Services, Communications, Council performance and strategic planning, and Funding and Engagement)
  • Strategic Lead – Governance and Licensing

Service Leads

The Strategic Leads are supported by Service Leads in the following key areas:

  • Street Scene
  • Countryside and Leisure
  • Environmental Health and Car Parks
  • Revenues and Benefits
  • Planning Strategy and Development Management
  • Regeneration and Property

You can this in full on our Council Structures page.

About our area

East Devon is one of eight Devon districts and in population terms is the largest in the county. Our district is set in a particularly attractive part of Devon in which to live and work.

The coastline forms part of England’s first World Heritage Site designated for its natural environment. There are two Areas of Outstanding Natural Beauty and within the district generally, there are extensive leisure opportunities and sports facilities.

East Devon District Council has an area of 81,477 hectares that borders Exeter, Somerset and Dorset and comprises the area between the River Exe and outskirts of Exeter to the west, and Somerset and Dorset to the east. 

Our larger coastal resorts are Exmouth, Budleigh Salterton, Sidmouth and Seaton and the major towns in the mainly rural inland area are Honiton, Ottery St Mary, Colyton and Axminster.

You can search for all our jobs and apply online through our online recruitment section.