Due to severe staff shortages some recycling and waste collections may be subject to disruption and delays.
If your whole street has been missed, we will be aware and will return as soon as possible. It is not necessary to report a missed collection.
Please leave containers out whilst we attempt to catch up. If after 4 days the collection has not been made, please take containers back in and place any extra out in carrier bags on your next collection day.
Before reporting any missed collections please check the Recycling and waste update page for the latest collection information.
Before you report a missed collection please wait until 5pm because the collection crew may still be out working.
Also check that:
- your containers were out on the right day
- your containers were out by 7am
- your containers were out in the correct place
- the correct waste was in the containers
Start the journey
More info about the journey
After completing the form your container will be collected as soon as possible.