If your recycling collection has been missed and you are able to wait until your next collection then please take your containers in and place out again on your next collection day in one week. Any additional recycling that is separated will be collected.
Details of disruptions to collections will be posted on the Recycling and waste update page during the Coronavirus outbreak. Please check here before reporting a missed collection.
If we’ve missed your collection - household waste, recycling, food waste or clinical waste - please let us know as soon as possible and we will collect it as soon as we can.
Before you report a missed collection please wait until 5pm because the collection crew may still be out working.
Also check that:
- your containers were out on the right day
- your containers were out by 7am
- your containers were out in the correct place
- the correct waste was in the containers
Start the journey
More info about the journey
After completing the form your container will be collected as soon as possible.
By calling 01395 571515 or emailing firstname.lastname@example.org